The ever changing face of health services has been reflected in incessant change in language. Here is a glossary for those who have not kept up.*
APPRAISALAn annual meeting of two doctors where one tries hard to prove their case for continuing NHS employment while the other tries even harder not to appear as the judge. Both try harder still to believe it remains an opportunity for reflection and professional development.
AUDITA systematic method of measuring performance against benchmarks. ‘Audit reached its apotheosis in the 1980s then faded away like so many fashions, such as shell suits and Bucks Fizz’ (Dr Donna Bedian).
BUSINESS PLANA structured and detailed description of aims, processes, and costs in support of project proposals as demanded by all NHS organisations. The concept has been borrowed from the world of commerce, where its value was so convincingly demonstrated in the economic collapse of 2008.
COMMISSIONINGThe placing of contracts with providers of health care without the inconvenience of consulting public health doctors.
COMPETITIVE TENDERINGA system of bidding for contracts that ensures victory for the agency most adept at completing Byzantine applications.
EVIDENCEA body of facts and …
Comments (0)